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Karena Newland

Chief Operating Officer

Chief Operating Officer (COO) oversees the organisations ongoing operations, procedures and initiatives of jobactive, Disability Employment Services and Sureway Skills Training. The Chief Operating Officer establishes policies that promote company culture and vision through its operations and contributes to the development and achievement of the organization’s strategic goals.

Karena Newland, our current Chief Operating Officer, has been working in employment services for 14 years, 11 of those years with Sureway.  Previously she has held a number of Executive roles in this industry, including Operational General Management, Quality and Continuous Improvement, and People and Culture Management.

Prior to this industry, Karena held a multiple senior roles in a number of Federal Government agencies, including Centrelink and Aboriginal Torres Strait Islander Commission, in both Operational and Human Resource Management. These roles assisted Karena’s transition into this industry, having worked with disadvantaged job seekers across a number of areas.

In 2014, Karena was awarded the NESA Discovery Grant Award, a national award recognising senior leaders within the Employment Services Industry. This award culminated in Karena attending the 11 OECD LEED Forum in Manchester in June 2015.

Chief Operating Officer Karena Newland
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Sureway commenced operations as a training provider in 1991. We worked with business and industry to upskill their staff. This opportunity gave us insight into what skillsets employers were seeking from their employees. read more...

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Sureway commenced operations as a training provider in 1991.

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