Jacqui Fox

Operations Manager – Central Support Team

Bachelor Business (Management)
Cert IV Project Management
Blackbelt Six Sigma/Lean trained, AXA Blackbelt program

The Operations Manager is responsible for overseeing our Central Support Teams, including our Client Services and Claims departments.

Jacqui has over 15 years’ experience in operational leadership, project management, and change management. Jacqui’s career has seen her work predominantly in customer service contact centres and central processing environments with teams in Australia, UK, New Zealand, Philippines, and India.

Jacqui is passionate about Customer Experience (CX) and continuous improvement and using these skills to deliver on our purpose to changing lives, building stronger communities.

Outside of work Jacqui spends much time with her family and is the proud mother of one very football (soccer) obsessed boy.

Senior Leadership Team - Jacqui Fox
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Sureway commenced operations as a training provider in 1991. We worked with business and industry to upskill their staff. This opportunity gave us insight into what skillsets employers were seeking from their employees. read more...

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Sureway commenced operations as a training provider in 1991.

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