Melissa, Kiosk in Adelaide Hospital
Melissa has been a client with Sureway, since July 2011. Initially Melissa was struggling quite severely with personal issues and it was impacting quite harshly with her bi-polar disorder. Due to all this Melissa had moved to the stage where she had severe issues with leaving the comfort of her house. At the height of all of this Melissa was seeing a JSA provider who informed her that they could not help her anymore and as a result she was transferred through to Sureway’s Disability Employment Services.
As soon as Melissa came to Sureway she was referred to personal consultant. Slowly Melissa worked with her consultant and soon, getting on the bus to come to the offices became much easier whereas in the beginning it was a massive struggle. Together, our consultant and Melissa worked on housing issues, parenting issues, developing social interactions and increasing Melissa’s self esteem so that she saw herself as a valued person.
To help Melissa with her next goal of paid employment she was referred to our specialist consultant who discovered that Melissa used to work within the hospitality industry and enjoyed this industry. Melissa was assisted in barista training and some work experience was organised at the local hospital in the Kiosk. Melissa loved this job and her personality flourished. Melissa had been volunteering at the hospital for a short time and they appointed her the volunteer supervisor! Within 6 months of volunteering at the kiosk they offered Melissa paid employment. Melissa has now been working in paid employment at the Hospital Kiosk for three months and is very happy there.