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Sureway's Reconciliation Action Plan

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Journey Along the Waterways - artwork by Luke Penrith
Journey Along the Waterways - artwork by Luke Penrith

Our Vision for Reconciliation

Sureway’s vision for reconciliation is for all Australians to come together to achieve a socially inclusive community through acknowledgement and respect of Aboriginal and Torres Strait Islander peoples. We seek to celebrate and value their continued connection to Country, community and culture and walk forward together united by respect and opportunity.

Our vision is for reconciliation to be embedded in how we lead, how we employ, how we serve, and how we influence others. It will assist us to build equity in employment and training outcomes, increase understanding across our workforce, and contribute to a more inclusive and united Australia for future generations.

As an organisation delivering employment, training and health supports across diverse communities, we recognise that reconciliation is not separate from our core business, rather it is fundamental to it. We aspire to create workplaces and services where Aboriginal and Torres Strait Islander peoples feel culturally safe, respected and empowered, and where their histories, cultures, knowledge and connection to Country are understood and valued by all.

We value genuine partnerships with local Aboriginal and Torres Strait Islander communities wherever we operate, ensuring our growth does not dilute our responsibility, but deepens it. Through listening, learning and shared decision-making, we will contribute to practical and meaningful change.

We Aim to do this by:

  • Respecting and building mutually beneficial relationships with local Aboriginal and Torres Strait Islander peoples, communities and organisations where we operate.
  • Building on our organisational setting where staff can develop a strong understanding, appreciation and respect for the histories, cultures and issues affecting Aboriginal and Torres Strait Islander peoples.
  • Supporting access to employment, health support and training opportunities for Aboriginal and Torres Strait Islander peoples.
  • Acknowledging the past through education and understanding.

Our RAP 2026 – 2028

The Internal RAP working group comprises staff from across Operations, People and Culture, Support, Training and includes Executive sponsorship from the General Manager People and Culture, our RAP Champion. Our RAP Working Group includes three First Nations colleagues from different language or custodial groups across our footprint. Through a series of workshops, the group encourages discussion and consultation from the Sureway Executive Team.

The RAP is built around yearly goals, with some longer-term initiatives that will run through to 2028. It aims to expand on earlier initiatives to strengthen our ties with Aboriginal and Torres Strait Islander peoples and give us the chance to duplicate successful parts of our organisation across other areas. Working with schools, education and training providers, employment services providers, and community organisations to offer pre-employment training to Aboriginal and Torres Strait Islander peoples are just a few of our previous initiatives and relationships that will continue to shape our business.

What we have learnt:

Bridging cultural engagement both within our organisation and with external partners can be improved by establishing a First Nations Programs Officer position to develop strategic relationships with Custodian groups and Aboriginal and Torres Strait Islander organisations to enhance cultural capability and execute Sureway’s First Nations Strategic Initiatives.
 

The value of culturally safe workplaces, and the link to the attraction and retention of Aboriginal and Torres Strait Islander people in our organisation, Sureway sought to roll out Cultural Awareness training to existing staff and to new employees through our onboarding training package to engage staff in reconciliation. By changing attitudes, we change the way people think about Aboriginal and Torres Strait Islander people, leading to greater respect for one another, building a more respective and cohesive organisation.


To promote and show awareness to the broader community that Sureway is committed to taking this journey towards reconciliation via extending our corporate wardrobe and shopfront signage to include Aboriginal and Torres Strait Islander artwork.

Innovate Reconciliation Action Plan 2026 – 2028

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