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Recruitment Process

With our broad experience in employment and training services, we are experts at aligning our services with your own recruitment processes. By partnering with Sureway, you can be confident that we understand all of your needs. With a range of specialist staff, you can be sure that we are ready to assist and support you at any time.

On this page

Step 1

Initial meeting

In our first meeting, we get to know your business, your needs and the available job vacancies. This will help us determine the employment support we can provide to you and the training available for a Participant. Your local Employment Consultant will explain the benefits of hiring a Sureway candidate and the employment and training support we can provide that best fits with your needs. Have you thought about hiring someone living with a disability? We can also explain the benefits of hiring a person living with a disability for your business. There are many common misconceptions about people living with a disability, so we help to answer all of your questions and give you the facts.

Step 2

Selection process

From our pool of candidates, we will identify the participants who fit the requirements of the job and your workplace. You will be provided with a background of their experiences and employability skills. Depending on the requirements of the job, this process may take between 1-3 business days as a guide. Your local Consultant will be able to provide you with a timeline. From here, depending on your needs, we can assist with arranging interviews and help with selecting your preferred applicant(s). If you wish to trial a candidate in your workplace so that they can demonstrate their skills and abilities, we can arrange that for you.
Step 3

Pre-employment support

Once you have selected a candidate, we will support you through the hiring process. In this step we will ensure that both you and the Participant are fully prepared for your first day. We make sure you both understand your roles and responsibilities and Sureway’s role as the service provider. We’ll chat to you about the type of support the new employee may need for the job, and how Sureway can provide coaching, skills training, including the frequency and duration. If workplace modifications and job customisations are to be made, we will work with you to develop a list of needs. To enhance workplace morale, we can conduct training with your existing team members as needed.
Step 4

Post-placement support

Together with your new employee, you can define how much support you each may require from Sureway. You can expect a Sureway Support Officer to check in with each of you from time-to-time by phone, email or in person, and the frequency of this as entirely customisable based on your needs. During these contacts we can assist with reviewing skills and productivity, reasonable adjustments, propose modifications, and discuss new tasks, training, or career progression opportunities for your employee.